Dorr Veterinary Clinic

Reviews about Dorr Veterinary Clinic

• Amanda Sprague Mansfield

  Nov, 27 2018
  ★ ☆ ☆ ☆ ☆
  Up until yesterday, I would have given Dorr Vet Clinic 4 stars or more. However, after having had my very sick rescue cat into the vet for dental surgery, and spending over $400, my cat stopped eating and was screaming in pain. So I took him back in and he was diagnosed with severe stomatitis. Dorr Vet clinic suggested full extraction of my cat’s teeth, however Dr. Casey did not feel comfortable performing the surgery so we had to schedule a partial extraction of only the badly infected teeth. I scheduled the procedure and had my husband bring him in to the vet. After being told the expense could range from $400-$900, my husband became frustrated and told them his wife (myself) would have to make the decision regarding the price. After he left, Dr. Casey called me personally and told me she would not be treating my cat because my husband was rude to the staff. I asked and pretty much pleaded with her to treat my severely sick cat that day as planned and I would personally deal with the vet on all matters. I told her I had personally brought my pets to Dorr Vet clinic years without incident and never had a negative experience with the staff. She simply said no, she would not treat my very sick cat. Dr. Casey told me to pick up my cat and find a new veterinarian. Clearly Dr. Casey makes her decisions based on emotion and not what is best for her patients. She willingly let a very sick cat leave her office untreated when she knew she could deal with me on a very professional basis. Now my sick cat cannot have his dental procedure for another week. Terrible example of patient care. I would have thought Dr. Casey’s love for animals would have changed the outcome here, but I guess I was wrong.

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